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FAQs Products

Answer

For custom sized mattress orders, you will be charged for the nearest larger standard size. Please note that custom sizes may not be shipped vacuum packed in a box, depending on the size. It may take up to an additional 5 days for delivery. If you are unsure of how to measure your bed and could use some help, just call us on 180010202080 and we’ll be happy to assist.

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Yes. Like every other new product, you’ll need some time to get used to the new mattress. We suggest you should give the mattress at least 5-7 days to get used to it.

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No. We use water based glue, hence there is no smell of chemicals in our mattresses. However, as it is a freshly manufactured product, packed almost instantly as it is produced, there may be minor smell coming from the packaging, which will dissipate in just a few hours.

Answer

Yes, but only for transporting it from one place to another. The mattress should not be kept folded for a long period.