Q:1 What are the products available?
We offer a wide range of products which includes Mattresses, Wedge Pillow, Topper, Pet Bed, Knee Pillow, Dual Wedge Pillow, and Hexagonal Pouf to ensure a good night's sleep. You can check out the products directly on our website. Top white fabric of the products have undergone the UltraFresh treatment.
Q:2 What are the details pertaining to ordering UrbanBed products in custom sizes?
For custom sized mattress orders, you will be charged for the nearest larger standard size. Please note that custom sizes may not be shipped vacuum packed in a box, depending on the size. It may take up to an additional 5 days for delivery. If you are unsure of how to measure your bed and could use some help, just call us on 180010202080 and we’ll be happy to assist.
Q:3 Do UrbanBed mattresses have a break-in period? OR How long does it take to get a comfortable sleeping experience on UrbanBed mattresses?
Yes. Like every other new product, you’ll need some time to get used to the new mattress. We suggest you should give the mattress at least 5-7 days to get used to it.
Q:4 Is it normal for a new UrbanBed mattress smell of chemicals?
No. We use water based glue, hence there is no smell of chemicals in our mattresses. However, as it is a freshly manufactured product, packed almost instantly as it is produced, there may be minor smell coming from the packaging, which will dissipate in just a few hours.
Q:5 Can I have a sample of the foam or cover fabric?
Every Urbanbed product will carry a sample of the materials used as well as the fabric.
Q:6 Can I fold the UrbanBed mattress?
Yes, but only for transporting it from one place to another. The mattress should not be kept folded for a long period.