Toll Free No. 18001020280
 FAQs

FAQs Logistics

Answer

Fedex. Shipping of the UrbanBed products is free in India and is managed by Fedex and Shippigo - our delivery partners. For express delivery requests and any custom instructions, get in touch with us at care@urbanbed.in or call us on +919810114373, 180010202080.

Answer

The products are manufactured in India using the world’s best foam production and cutting machines along with the highest quality raw materials from the US, Germany and Japan.

Answer

Please contact customer care to cancel your order.

Answer

Every dispatch usually takes place within 4 days of order confirmation. Post dispatch, the delivery can take in between 7-15 days depending on your location. In the case of a remote location, it may take up to 21 days. For custom sizes, please do add 2-5 additional days for dispatch to the delivery timeline.

Answer

Yes. Please contact our customer care department for such requests.

Answer

In such a case, do not accept the delivery of the product. If you have received the order, please do not open it and send photos to customer care.